- Frequently asked questions -

Please note: the competition has now closed. Follow us on Facebook for more chances to win with Pope.

Got a question about our Pets of Summer competition? It’s very pawsible you’ll find the answer here.

How do I enter the competition?

You can enter here on our website. Simply register or sign in with a valid email address/mobile phone number and follow the instructions to submit your entry. Please note your entry will not be successfully submitted until you verify your email address/phone number.

Do I have to register to enter or vote?

Yes. It’s 100% free and will only take a few seconds. This helps us to ensure that everyone is playing fair, plus it helps us keep in touch with you to let you know about any competition updates.

Can I edit or delete my entry?

Once an entry has been submitted, you will not be able to edit or delete it. Please make sure you are happy with your chosen image and that the text you have entered is correct. Due to the large influx of entries we receive daily, we will not be able to edit or delete an entry for you.

How many times can I enter?

Only one entry is allowed per person.

How many times can I vote?

As per our terms and conditions, you are only allowed one vote per pet. You can vote for as many different pets as you like, as long as you only vote for them once.

How do I know if my vote has been counted?

Once you have clicked the ‘vote’ button, the paw print should change to a tick, and the word ‘voted’ should appear in place of the word ‘vote’. If this happens, you’ll know your vote has been successfully added to the total tally. Note you won’t be able to vote for the same pet again as per our rules.

Why can’t I see the number of votes on each entry?

To keep things a surprise for the winners, the vote tally won’t be revealed during the competition. If you have voted for a pet, you should receive a confirmation email to let you know the vote has been successfully added to the tally.

Can I enter a photo of an old pet, or one that is deceased?

Of course, as long as it was your pet at some stage, and there’s a Pope product visibly in the image, we will accept it.

Do I have to show a Pope product in my photo?

Yes. This is clearly stated in the rules and any entries which do not show a Pope product unfortunately cannot go in the draw to win. It can be any Pope product you like — even if it’s 90 years old!

What if I don’t own a Pope product?

Unfortunately you will not be eligible to enter. We recommend buying one of our economical products such as the Handy Garden Hose or Raindrop Oscillator Sprinkler which are super useful around the garden and won’t set you back too much. If you’d prefer not to buy a new product, you could always ask your family, friends or neighbours to borrow one of theirs.

What will the prize consist of?

A total of 6 winners will be chosen, each of which will win a prepaid credit card. The breakdown of winners is as follows:

  • Pope’s chosen winners: 3 winners will be selected by Pope and will each win a $5000 credit card
  • People’s choice winners: the 3 entries with the most public votes will each win a $1000 credit card

How old do I have to be to enter and vote?

Entrants and voters must be 18 years of age or over.

Can I enter or vote if I’m not living in Australia?

While entry is only open to Australian residents, family and friends can vote from anywhere around the world, providing they are legitimate votes.

I suspect someone is cheating or not playing by the rules, what should I do?

We are actively monitoring all entries and votes, and if anything is deemed to be suspicious or goes against our terms and conditions in any way, we have the right to take the entries/votes out of contention. However, if you have reason to believe there is a breach of our terms and conditions, please send us a private Facebook message so we can investigate the matter further.

Can I Photoshop a Pope product into my image?

Nice try, but no! Our experts will be able to tell if you’re doing a dodgy job, and if we suspect that is the case, your entry will be deleted.

Are entries monitored? Will you remove any inappropriate or offensive content?

Absolutely. We have a team of trained digital specialists who are keeping a close eye on the site every day. All entries are sent to us for approval before being published on the website, and if we deem an image or entry to be inappropriate, irrelevant or does not adhere to our terms and conditions in any way, we have every right to disprove it.

Why can't I see my entry?

Your entry may not appear on the site if it does not adhere to our competition guidelines. Remember, all photos entered MUST contain a photo of your pet in the garden with a Pope product. Entries that do not adhere to these guidelines, or our full terms and conditions, will be deleted.

How will Pope choose the winners?

Pope’s chosen winners will be based on what our experts deem to be the most creative and original entries.

When does the competition end?

Entries close on Monday 27th February 2017 5.00pm ACDT. Any entries or votes received outside of this period will not be deemed valid.

When will winners be announced?

Winners will be notified via telephone on Wednesday 8th March 2017. Once we've been in contact with all winners, they will be announced publicly on Pope’s Facebook page and here on the website.

Will Pope own my image after the competition?

When you accept the terms and conditions, you agree that your image will become the property of Pope. Don’t be alarmed by this though! We may use your image for other marketing, promotion and publicity purposes like ads or emails. If you do not agree to this, simply do not enter the competition.

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